Xchanging Touch Table & Totem Reception Experience
How Xchanging enhanced visitor engagement and streamlined reception with 850+ engaged visitors through innovative touch technology
Summary
Xchanging introduced an advanced demo room featuring a multi-user touch table alongside totem touchscreen reception stations. The solution created a self-service, immersive environment allowing visitors to explore products and services effortlessly while streamlining check-in and data collection.
- Location: Xchanging Demo Room, London
- Client: Xchanging
- Solution: Interactive Touch Table & Totem
The Challenge
Xchanging needed to provide a modern reception experience that reduced queues, engaged visitors with interactive demos, and collected valuable visitor data, all within a busy demo environment.
Creating a seamless digital reception experience
Engaging visitors with interactive touch technology
Facilitating self-service check-in and demo exploration
Collecting visitor insights while maintaining flow
Key Objectives
Engage
Attract visitors with intuitive, eye-catching touchpoints
Simplify
Enable easy self-navigation through demo content
Capture
Gather visitor info without disrupting experience
Represent
Showcase Xchanging as a technology innovator
The Solution
Xchanging deployed an interactive touch table alongside totem touchscreen stations, creating a dual engagement strategy that offered visitors control, information, and a unique digital reception experience.
Touch Table Interface
Multi-user interactive surface with intuitive controls
Totem Reception Screens
Self-service touchpoints for visitor check-in and info
Data Capture
Secure visitor data collection for follow-up engagement
Design Highlights
- Ergonomic layout supporting natural visitor flow
- Vibrant UI optimized for multi-touch interaction
- Brand-aligned color scheme and iconography
- Integrated data privacy compliance in forms
- Robust hardware for high-traffic usage
- Clear on-screen guidance and support cues
Results
The demo room transformed Xchanging's visitor reception, delivering impressive engagement and operational improvements.
High footfall and interaction rates
Visitors actively used demo stations
Majority spent over 3 minutes interacting
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